Forward thinking companies are recognising that ‘soft skills’ get ‘hard results’ and many have invested in EQ programmes for frontline staff, managers and leaders.
“In hard times, the soft stuff often goes away. But emotional intelligence, it turns out, isn’t so soft. If emotional obliviousness jeopardizes your ability to perform, fend off aggressors, or be compassionate in a crisis, no amount of attention to the bottom line will protect your career. Emotional intelligence isn’t a luxury you can dispense with in tough times. It’s a basic tool that, deployed with finesse, is the key to professional success.”
Source: Harvard Business Review
Emotional intelligence means being smarter with feelings; greater emotional intelligence means improved resilience, better truthful connections with people, confident decision making and higher productivity.
Neuroscience tells us that in order to be successful we need to use both the cognitive and emotional parts of our brain. This balance will give us greater focus, ensure we make better decision and have the ability to understand what drives us and motivates us to do what we do.
Our emotions can hijack our thinking and our thinking can hijack our emotions. In times of stress, change and uncertainty, the way we work with our emotions is critical to success. The changing political, economic and social landscape demands an emotionally smart response. Our businesses, our families and our community will need emotional intelligent people to lead positive change.
The three steps to developing your emotional intelligence :-
Get to know yourself – Recognise your tendencies and patterns, measure your efficacy using reliable assessment tools to give you insight
Make intentional choices – Understand the impact of your decisions and artfully navigate your choices
Define your purpose – Work towards meaningful outcomes intentionally and measure the results
Momentum4 can help your business and employees develop their EQ. Contact us now for more information.
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