In our experience working in many different organisations, we find that certain unacceptable behaviours are left un dealt with. This can create a culture where potential bullying occurs and people who demonstrate these unwelcome ways of working contradict the values and mission of the business. Managers avoid these difficult situations and therefore allow the behaviours to continue to be the norm. Reasons why this may happen may include, fear of conflict, not having the skill set to deal with such people and situations and maybe a lack of confidence and uncertainty.
Another major factor to consider is how the trust levels are within the teams across the business. Is there a lack of trust, causing there to be a ‘blame culture’, where people don’t take any responsibility because they don’t think it’s their job to. Therefore, blaming another person or department.
To build trust, people need to know what other areas of the business do and how that links into what they do. Clear communication top down is essential across the whole business to ensure employees are bought into the company mission, purpose and values. This is a critical step in bringing teams together who can then work in a positive and assertive way. This also means that people have permission to have difficult conversations because the relationships have been built and people fully understand, consequences and actions that need to be taken to ensure the business is performing at its best.
Momentum4 can help your business to equip your people to resolve issues more assertively, deal with low performance in a pro-active positive way and deal with difficult conversations with ease. Including some of the following content:
Our intervention will be highly interactive, high energy and fun with the main focus on coming together as a group, achieving results and taking responsibility for outcomes.
Talk to us now at Momentum4 to book your course… contact us
